Curbside Pickup

Call ahead, we'll have it ready

Local Delivery

Coming soon

Locally Owned

Independent Saanichton shop

Ask Poppy

AI help, day or night

What we offer

Dogs, cats, and everything in between.

Browse the shop, or head to services — walk-in nail trims are running now, and you can join the list for seasonal grooming.

Corgi with owner outside
SHOP

Dog

Food, treats, leashes & toys

Tabby cat portrait
SHOP

Cat

Food, toys & accessories

Grooming — coming soon Dog being groomed and combed

Grooming & Nail Trims

Nail trims now · grooming seasonal — join the list

AI, built for the shop

Meet Poppy, your pet-care concierge.

Poppy knows our hours, our shop, and a thing or two about pets. Ask her anything, any time — she'll loop in the team for the rest.

  • Answers store hours, location & grooming questions instantly
  • Points you to the right food or toy for your dog or cat
  • Hands off to a real person for anything more involved

Poppy

Village Pets AI concierge
Hi! I'm Poppy 🐾 What can I help with — food recs, grooming, or hours?
Do you do walk-in nail trims?
We do — no appointment needed, Monday to Friday, 10am–2pm. Full grooming is seasonal, so I can add you to the list for the next round!
Store hours Grooming Talk to a human
Product catalogue

Browse dog & cat essentials

What we carry in the shop, with today's price and stock. Ring (778) 351-3232 and we'll set it aside for pickup.

Want it delivered? Coming soon

We don't run our own drivers, and the delivery apps aren't switched on yet — call ahead and we'll have it ready at the door. Prefer to save the fee? Call ahead and we'll have it ready at the door.

Order onDoorDash Order onUber Eats
How it works

Find it here. Ring us. Grab it curbside.

The catalogue is what's on our shelves right now. Ring (778) 351-3232 and we'll set it aside.

1

Find it in the catalogue

Browse what's on the shelves, with prices and what's in stock.

2

Call us to put it aside

Ring (778) 351-3232 and we'll have it bagged and ready at the door.

3

Swing by and pick it up

We'll have it at the front of the shop. Delivery is coming soon.

Curbside Pickup

Call ahead and we'll have it bagged and ready at the door

Local Delivery Coming soon

We're setting up with DoorDash and Uber Eats — not live yet

Order onDoorDash Order onUber Eats
Corgi lying outdoors on a sunny day
In-store services

Walk-in nail trims, no appointment.

Bring your dog or cat in and we'll take care of it while you wait — no booking, no waiting list. It's the one grooming job we run every week, all year round.

Running now · walk in any weekday
Monday to Friday

10am – 2pm

No appointment

Just walk in

Dogs & cats

Both welcome

A spaniel having its nails clipped on a grooming table
Dog being combed at a grooming salon
In-store services

Grooming is coming back.

Full grooming for dogs and cats runs seasonally rather than year-round, so it isn't bookable every month. Get on the list below and we'll call you the moment the next round of appointments opens. Walk-in nail trims carry on as usual.

Coming soon · seasonal service
Full Grooming Coming soon

Dogs & cats · Bath, haircut & full groom · Seasonal — join the list

Join the grooming list

Grooming is seasonal, so this adds you to the list rather than locking in a date — we'll call you as soon as the next block of appointments opens. Need a nail trim only? Those are running now: walk in Mon–Fri, 10am–2pm.

The vet clinic next door

Shop or clinic?

The vet clinic next door is Saanichton Village Veterinary Hospital — same plaza, same co-owner. People often ask us medical questions and ask them retail ones, so here's who to go to for what.

Here at the shop

Village Pets

  • Food, treats, toys and accessories for dogs and cats
  • Walk-in nail trims — no appointment, Mon–Fri 10am–2pm
  • Full grooming — seasonal, join the list above
  • Curbside pickup — delivery by DoorDash and Uber Eats is coming soon
  • Special orders for food we don't keep on the shelf
Call the shop · (778) 351-3232
Next door vet clinic

Saanichton Village Veterinary Hospital

Anything medical — illness, injury, vaccinations, dental, surgery, medication or a second opinion on your pet's health — is theirs, not ours. We can point you their way, but we can't book you in or give medical advice.

Their own site lists what they do, keeps their hours current and takes appointment and prescription requests, so it's the place to go rather than a copy of it here.

One that catches people out: the clinic does trim nails, but only as a complimentary extra while a pet is already under anaesthetic for surgery. For a routine trim with your pet awake and no appointment, that's us — walk in Mon–Fri, 10am–2pm.

Dr. Angela Frost, owner
Dr. Angela Frost — owner
Our story

A neighbourhood shop, run by people who actually love pets.

Village Pets is owned by Dr. Angela Frost, who has also been co-owner of Saanichton Village Veterinary Hospital — right next door in the same plaza — since 2013, where she looks after training and the running of the hospital. Having a veterinarian on the ownership side is why the shelves look the way they do.

We carry food, treats and accessories for dogs and cats, hand-picking what goes on our shelves rather than stocking whatever ships cheapest. Walk-in nail trims run Monday to Friday, 10am–2pm, and full grooming comes back seasonally — join the list and we'll call you.

2019

Serving Saanichton Since

4.8★

Google Rating

6

Days a Week Open
Good to know

Questions we get a lot.

Not yet — we don't run our own drivers. Delivery is on the way — we're setting up with DoorDash and Uber Eats, and it isn't live yet. Curbside pickup is running today and it's free: find it in the catalogue, ring us and grab it out front.

Full grooming runs seasonally rather than year-round, so it isn't bookable every month. Join the grooming list on our Services page and we'll call you the moment the next round of appointments opens.

Nope — walk-in nail trims are running now for dogs and cats, Monday to Friday between 10am and 2pm. No booking, just come by.

Usually, yes. If your pet is on something we don't carry, ask us — special orders are a regular part of what we do, and we'll let you know how long it takes to come in.

7816 E Saanich Rd #3, in Pioneer Square Mall in Saanichton — the same plaza as Saanichton Village Veterinary Hospital. Parking is right out front.

Visit the shop

Come say hi — the dogs are always welcome.

Hours

Monday – Friday9:30 AM – 5:30 PM
Saturday9:30 AM – 5:30 PM
SundayClosed

Contact

7816 E Saanich Rd #3
Victoria, BC V8M 2B1
(778) 351-3232
info@villagepets.ca

Want it delivered? Coming soon

We don't run our own drivers, and the delivery apps aren't switched on yet — call ahead and we'll have it ready at the door. Prefer to save the fee? Call ahead and we'll have it ready at the door.

Order onDoorDash Order onUber Eats
Reviews

What neighbours are saying.

Real reviews from Google and Yelp — every word below is a customer's own.

4.8
★★★★★
13 Google reviews
Read all on Google
★★★★★

"I have a very timid Jack Russell pup whose undercoat got all matted up. She wouldn't let me brush it out. I took her to Jody, the groomer, and she bathed the dog, trimmed her nails, face… Look at the pile of hair she brushed out!"

T
Tim
Google · a year ago
★★★★★

"Marlene took care of Reggie today, I was so impressed. Reggie turns 9 years old next month and Marlene is one of the best groomers she've ever had. We will certainly come back."

TB
Tess Brown
Local Guide · 6 months ago
★★★★★

"Great selection and fair prices! Their cat section is impressive, offering a variety of special things for your kitty. They have quality cat trees and scratching posts and quality cat food. The driftwood trees are gorgeous…"

SO
Samantha O'Neill
Local Guide · 62 reviews
★★★★★

"Judit did an amazing grooming job on our Berner! Very impressed"

DR
Daylin Robson
Google · 2 years ago
★★★★★

"Amazing owner"

KM
Kashmir Moorhouse
Local Guide · 61 reviews

Jody, Marlene and Judit get named again and again — grooming is what people write about most.

See all 13 reviews
2
★★★★★
reviews on Yelp — both glowing
Read all on Yelp
★★★★★

"A beautiful well-run independently owned pet store that I love. Service is great and the manager and employees are knowledgeable and also very congenial. Going to Village Pets is always fun! I highly recommend this store and amazing staff. They also have an excellent groomer which I have used and she does a great job with cats and dogs."

LH
Linda H.
North Saanich, BC · Jul 2025
★★★★★

"The service was phenomenal. Carol is so excited about helping you give the best to your pets, it's the kind of positive energy that is contagious… The selection is great, and if they do not have what I want/need, there has been no issue ordering it. She even knew when I was going to be running out of food and asked if I needed more!"

AS
Amy S.
Victoria, BC · Dec 2020

Special orders, food reminders, and staff who know your pet by name — that's what the Yelp reviews keep coming back to.

View Yelp listing

Been in lately? Leave us a review.

It takes a minute and it genuinely helps a small shop like ours get found.

Poppy

Online now
Hi, I'm Poppy 🐾 Ask me about hours, grooming, or what to get your dog or cat — I'll do my best!